Terms and Conditions
Welcome to Borough Cheese Company. Thank you for taking the time to read our terms and conditions.
These terms and conditions outline the rules and regulations for the use of Borough Cheese Company’s Website, located at www.boroughcheesecompany.co.uk.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Borough Cheese Company if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person logged on to this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
If you have any questions regarding these terms and conditions, please contact us.
Products and their packaging may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only.
When you place an order with us, your order is classed as an offer which, if accepted by us, will result in a binding contract. Acceptance of your order will take place when we email you to accept it at which point a contract will come into existence between you and us.
If we are unable to accept your order, we will inform you of this and will not charge you for the product. This might be because the product is out of stock, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
Unfortunately, we are not able deliver orders placed through the website to addresses outside of the UK.
If you wish to make a change to the product you have ordered please contact us and we will let you know if the change is possible. If it is possible we will let you know about any changes to the price of your order, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
If you wish to cancel your order and be refunded you must do so before you are notified that your order has been dispatched. Otherwise we will be unable to cancel and refund the order as we do not accept returns.
Unless otherwise agreed with you, we will deliver all products as close to the delivery date indicated at the time of your order as possible.
Since our products are perishable it is always best if someone is available to receive and sign for the delivery, however you can arrange for the couriers to leave the goods without a signature if you are not going to be in. If you have any questions or issues with your delivery, it is best to contact us as a first point of call. We cannot take responsibility for any changes you may make to your delivery address or date through the DPD app, as these changes automatically cause delays.
If delivery is delayed then we or our courier company will contact you to let you know and we will attempt to minimise the effect of the delay. Provided we do this and the delay is caused by an event outside of our control we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
The product will be your responsibility from the time we deliver the product to the address you gave us or in accordance with the alternative delivery instruction you gave DPD. You own the product once we have accepted your order and received payment in full.
Quality Concerns & Damage to Goods
When you receive your order, please open it right away, loosen the wrapping around the cheeses and inspect them. If you aren’t happy with what you find, please contact us as soon as possible. We will ask you to take photos of the product and packaging so we can understand the concern. If you’d like a replacement order, we can send that out for you as soon as possible or if you would rather a refund, we can do that too. Refunds will be processed in 14 days. As we handle cheese, which changes with age, we do ask that you contact us with regards to quality concerns within one week of receipt of the order.
Unless otherwise stated, Borough Cheese Company and/or its licensors own the intellectual property rights for all material on Borough Cheese Company. All intellectual property rights are reserved. You may access this from Borough Cheese Company for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Borough Cheese Company
- Sell, rent or sub-license material from Borough Cheese Company
- Reproduce, duplicate or copy material from Borough Cheese Company
- Redistribute content from Borough Cheese Company
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Borough Cheese Company does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Borough Cheese Company,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Borough Cheese Company shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Borough Cheese Company reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Borough Cheese Company a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Borough Cheese Company; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Borough Cheese Company. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Borough Cheese Company’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.